Stanislav Chekmarov (Stan.)
The Founder of Live Chat Agent —
First Live Chat Agency in British Columbia, Canada.
I am happy to serve and increase your website revenue.
My Approach
The Way I Serve Your Clients.
1. Respectful
Your customers will always be met with:
- positive attitude
- friendly customer-centric approach.
2. Instant
- I reply instantly (up to 15 seconds) to catch every moment of interest.
- Simple greetings to show I am here in the chat make a visitor involved.
3. Solution-Oriented
- The goal is not just to respond — but to guide.
- Helping your visitors overcome hesitation, understand your service, and move toward taking actions.
4. Empathy-Driven
- I listen attentively, respond with kindness,
- and ensure every interaction leaves the visitor feeling understood.
I love helping and chatting.
I believe this job is my calling.
I show up every day with energy — the desire to help and serve people.
© Stanislav Chekmarov,
Founder, Website Sales Strategist.
21 March 2025
Customer-Focused
Caring
Caring for every Customer like family.
Attitude
Starting and finishing the conversation with positive emotions.
Needs First
Finding the problem first and understanding it deeply.
Solution Second
Giving a Customer a simple way to follow, helping them overcome challenges.
Relationships
The core of a positive customer experience is the relationship we build and the value we provide within it.
Guidance
Guiding from the problem to a solution — then from the purchase to becoming an active user — to keep loyalty and retention.