Turn Visitors into Clients

Statistics

Chatting Visitors Are More Likely to Take Action and Buy Faster.

Is Live Chat agent a useful tool?

AI Overview (from desktop browser): Yes, a live chat agent can be a very useful tool for customer service and support.

Conversion rates are 8X greater in the first 5 minutes.

78% of customers buy from the first company to respond.

Buyers who chat spend 60% more.

53% of US online shoppers are prone to abandoning their carts if they cannot find swift answers to their questions.

About 90% of customers consider a quick reaction from support to their inquiry to be very important.

MOST IMPORTANT ATTRIBUTE OF THE CUSTOMER EXPERIENCE:

Fast response times — 75%

The Best Way to Lose Clients is to Ignore your Visitors